Delivery & Return policy

Delivery
  • Deliveriy on the territory of Bulgaria is carried out withing 24 hours after recieving a confirmation email. We use the service of Speedy courier company. 
  • Deliveries for the European union take up to 5 business days. 
  • On Saturday you can recieve your order only from courier's office. 
  • For orders over BGN 120, delivery is completely free for the customer  
  • When the parcel is sent the customer recieves an email notification.
  • On the day of the delivery the custommer recieves a notification through a phone call or an SMS .
  • If the courier does not manage to contact the customer for delivering the package, they will postpone it for the next day for which the custommer will recieve notification. 
Return policy
Daris accepts returns for an exchange, if:
  •  In the box there is attached return form.
  •  The box is undamaged
  •  No signs of use on the product itself.
  •  The customer pays the delivery costs.
  • If the customer have purchased the item no more than 14 days ago.
Daris accepts returns for Refund, ако:
  •  In the box there is attached return form
  •  The box is undamaged
  •  No signs of use on the item itself.
  •  The customer pays costs on the delivery.
  • If the customer have purchased the item no more than 14 days ago
  • If bank account statement is provided where the money should be refunded. 
  • If the customer provides a document which proves that he/she has recieved and paid the product.                                                       

The return address: Konstantin Nikolov 4 str. Kyustendil, BG

 Darisshoes.com reserves the right not to fulfill and deliver orders to customers which return 50% or more than the total amonth of order they make. 

 

Download a return form here: Click here