Delivery & Return policy

DELIVERY

· Delivery in Bulgaria takes no more than 2 (two) working days with LEO EXPRESS courier company. In regional cities the delivery takes 24 hours after and order is being placed and a confirmation phone call from our employee is recieved.
· Packages on Saturday are delivered till lunch time.
· For orders which exceed 70.00BGN the delivery is free no matter the address.
· For orders below 70.00BGN the shipping cost is 5.50BGN no matter the address.
· Shipping cost for accessories, including face masks, shoe laces, jewelry, etc., is 4.50BGN no matter the address
· When the package is being delivered to you, you will recieve either a phone call, SMS or a VIBER message from the courier.

RETURN POLICY

We accept product return for change if:

· The reciept is in the box as you have recieved it.
· The package isn't damaged.
· The products do not have any sign of damage
· You have already discussed with our employee what is your need, or you have put a note inside the box with a description of your need.
· You cover the shipping costs for returning the first package.
· You cover the shipping costs for recieveing the new package.

We accept product return for refunding if:

· The reciept is in the box as you have recieved it.
· The package isn't damaged.
· The products do not have any sign of damage
· You cover the shipping costs for returning the package. ·
The amount can be refunded through cash on delivery method or through a bank transfer if you have provided us with your IBAN.